Jessica Frank was trying to get home to Atlanta last Thursday to pick up her 12-year-old daughter from a special camp for kids with diabetes. (Jessica's age wasn't given, and they don't say where she was flying FROM.)
The weather was bad, and there were mechanical problems . . . which caused flights to be cancelled and delayed. So Jessica ended up spending all day in the airport trying to get on a plane.
She was on the standby list, and didn't stand much of a chance of making the flight . . . but she was in luck.
Richard Anderson . . . the CEO of Delta . . . was booked on the flight. And he gave up his seat so Jessica could board.
He sat in a flight attendant's jump seat in the back of the plane instead, and even helped Jessica load her luggage in the overhead bin.